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asksuite-signup
AskSuite Sign-up Form
Step
1
of
5
20%
General Information
Property Name
(Required)
Email for website setup
(Required)
This is the email address of the person that will setup the chatbot on your property’s website.
Email for general inquiries to the hotel
(Required)
Advertised email of the property.
Email for group inquiries to the hotel
(Required)
Advertised group email of the property.
Property Phone number
(Required)
Advertised phone number of the property
Property's website
Property contact for AskSuite onboarding
(Required)
Contact persons for the AskSuite onboarding.
Name & position
Email
Phone
Add
Remove
Room types, amenities and photos
Describe what is offered in ALL room types
What amenities do all room types have?
Describe extra facilities (if applicable)
Do you have a spa? Do you have fitness center? Do you have hot tub access? Please describe the service in details.
Cleaning & extra items
Do you offer daily cleaning? Or cleaning only after guest’s stay? If applicable, can guests get extra towels or toilet paper from somewhere?
Check-in
Check-in process and reception opening hours
(Required)
Check-in
Check-out
Reception opening hours
Is self-check-in available?
Add
Remove
Check in process
(Required)
Write a detailed description (step by step) of the check in process.
If there are fixed key codes, please register them here
Pictures of the check-in process
(Required)
Key box / Front doors / Directions / Doorbells
Drop files here or
Select files
Max. file size: 1 GB.
Cancellation policy
Cancellation policy for direct bookings (f.ex. website)
(Required)
Please enter a number from
0
to
60
.
Cancellation policy for OTA bookings (f.ex Booking.com & Expedia)
(Required)
Please enter a number from
0
to
60
.
Children Policies
(Required)
Describe your children policies at your property.
Food and bevarage
Breakfast
(Required)
Please indicate if you serve breakfast and if it is included or excluded in the room rate.
Yes – it is included in the room rate
Yes – for an extra fee
Seasonal (only during certain months)
Not offered at all
Breakfast – Opening hours
Please list them if there are different opening hours throughout the year.
Opens at
Closes at
Add
Remove
Breakfast – Price
Please write the price in ISK/EUR, write if there are different prices on different sales channels, and add the price(s) for children.
Restaurant
(Required)
Is there a restaurant at the property that offers lunch and dinner?
Yes
No
How to book a table at the restaurant?
Describe how to book a table at the restaurant? Do you have Dineout page?
Restaurant Information (if applicable)
Name & Website
At the property or different building?
Opening hours
Add
Remove
Other information / instructions
Wifi Information
(Required)
Wi-Fi Network Name
Wi-Fi Password
What to do if it is out?
Location of the router
Add
Remove
Room heating
Pictures of the radiator/heating control
Please place a photo of the type of radiator at your property or the control for heating.
Max. file size: 1 GB.
TV Guide (other sources if applicable)
Parking & EV Charging
(Required)
Describe the parking at your property. Do you have EV charging station at the property?
Transportation
If applicable: Describe if you offer transportation from/to the airport.
Laundry Facilities
(Required)
Both washing machine and dryer available
Only washing machine available
Only dryer available
None (no washer and no dryer)
Details about the laundry facilities
Please write the exact location. Is the door locked and do guests access it? Is detergent provided? Other details if any.
Luggage Storage
(Required)
Available only during reception opening hours
Self-service storage
No luggage storage at all
Details about the luggage storage
Do guest go to the reception or it is self-service storage? Write the exact location. Is the door locked?
